129 Lubrano Dr, Suite 300, Annapolis, Maryland, 21401
The clinical care provided by the dentists is highly regarded, but the front office staff is a major pain point for many. Frequent complaints about rigid cancellation policies and poor communication have soured the experience for long-term patients.
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Be very careful with their cancellation policy; it is strictly enforced and can lead to significant fees.
✓ What Works Well
✗ Areas to Improve
Dentists are amazing, but the office staff is a nightmare.
They don't seem to value loyal customers.
Great clinical care, but the admin side is lacking.