1265 Paterson Plank Rd, Suite 3d, Secaucus, New Jersey, 07094
Patients consistently praise Dr. Chinn for her exceptional bedside manner, thorough explanations, and genuine care. However, the office experience is frequently marred by long wait times and unprofessional staff behavior. Many patients feel the office is overbooked, leading to frustration despite the high quality of the doctor's care. Overall, the clinical expertise is top-notch, but the administrative side needs a serious overhaul.
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Call early in the day to check if the doctor is running behind schedule to avoid sitting in the waiting room for hours.
✓ What Works Well
✗ Areas to Improve
Dr. Chinn is a gem, but the office staff is a headache.
Expect to wait hours even with an appointment.
The doctor is worth the wait, but the front desk needs training.