NATHAN JONES, MPAS, PA-C
16201 90th St NE, Suite 201, Otsego, Minnesota, 55330
Patients generally love the medical care provided by Nathan Jones, often citing his thoroughness and professional demeanor. The clinic's efficiency is a major plus, with many patients getting appointments quickly. However, the virtual check-in process is a point of contention, as some patients miss the personal touch of a live receptionist. Overall, the clinical experience is seen as top-notch despite the modern, tech-heavy administrative setup.
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The clinic uses a virtual assistant for check-in; be prepared to use an iPad upon arrival.
✓ What Works Well
- Quick appointment availability
- Professional and knowledgeable provider
- Efficient, low-wait experience
✗ Areas to Improve
- Lack of in-person reception staff
- Virtual check-in can be confusing for some
- Some staff members perceived as dismissive
- Why is there no live person at the front desk?
- Is the virtual check-in process difficult?
Great medical care but miss the human touch at reception.
Very efficient and professional clinic.
Some patients feel the focus is too much on speed over personal connection.
- Category Health & Medical
- City Otsego
- State Minnesota
- Postcode 55330
- Country United States
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