16201 90th St NE, Suite 201, Otsego, Minnesota, 55330
Patients generally love the medical care provided by Nathan Jones, often citing his thoroughness and professional demeanor. The clinic's efficiency is a major plus, with many patients getting appointments quickly. However, the virtual check-in process is a point of contention, as some patients miss the personal touch of a live receptionist. Overall, the clinical experience is seen as top-notch despite the modern, tech-heavy administrative setup.
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The clinic uses a virtual assistant for check-in; be prepared to use an iPad upon arrival.
✓ What Works Well
✗ Areas to Improve
Great medical care but miss the human touch at reception.
Very efficient and professional clinic.
Some patients feel the focus is too much on speed over personal connection.