25 Lake St N, Suite 100, Forest Lake, Minnesota, 55025
This brokerage is widely celebrated for its expert guidance and ability to save clients significant money. Many reviewers highlight the personal touch, noting that agents feel like family and truly care about getting the right coverage. However, there are notable complaints regarding communication, with some clients feeling ignored or frustrated by administrative errors. Despite these hiccups, the majority of the feedback is glowing, emphasizing the team's industry knowledge.
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If you have complex insurance needs, ask for a policy audit; the brokers here are known for finding gaps in coverage.
✓ What Works Well
✗ Areas to Improve
They treat you like family, not just a number.
Ann-Marie is a total expert and saved me thousands.
Communication can be spotty when things get busy.