National Spine & Pain Centers - Frederick
75 Thomas Johnson Dr, Suite C, Frederick, Maryland, 21702
This practice is highly polarizing. Many patients find relief and praise the doctors for their compassion and expertise. However, a significant number of reviews highlight serious concerns regarding billing practices, administrative disorganization, and a perceived lack of empathy from the front office. Some patients feel like 'a number' in an assembly line, leading to a mixed reputation.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep detailed records of all your bills and insurance explanations; billing disputes are common here.
✓ What Works Well
- Effective pain relief treatments
- Compassionate doctors
- Clean facility
✗ Areas to Improve
- Aggressive and confusing billing
- Long hold times on the phone
- Inconsistent front desk service
- Why am I being billed for services not rendered?
- Can I see a different provider in the practice?
Dr. Patel is great, but the billing is a nightmare.
Front desk staff can be very rude.
Wait times are usually short, but the process feels rushed.
- Category Health & Medical
- City Frederick
- State Maryland
- Postcode 21702
- Country United States
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