National Spine & Pain Centers - Roanoke
5324 Fallowater Ln, Suite 200, Roanoke, Virginia, 24018
This center is highly polarized. Patients who see Dr. Bakhit often report life-changing relief and praise his expertise. However, the administrative side of the practice is a major pain point, with numerous complaints about unreturned calls, billing issues, and difficulty scheduling. The reliance on nurse practitioners for follow-ups is also a point of contention for some.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble reaching the office, try contacting their corporate line or visiting in person for urgent medication issues.
✓ What Works Well
- Dr. Bakhit is highly skilled and caring
- Effective pain management treatments
- Compassionate nursing staff
✗ Areas to Improve
- Poor administrative communication
- Billing and insurance disputes
- Difficulty reaching the office by phone
- Why can't I reach anyone by phone?
- How do I get my medication refilled?
- Why was I charged this amount?
Great doctor, terrible office staff
Worth the wait for the relief
Communication needs improvement
- Category Health & Medical
- City Roanoke
- State Virginia
- Postcode 24018
- Country United States
readers daily.