National Spine & Pain Centers - White Plains
5010 Regency Pl, Suite 202B, White Plains, Maryland, 20695
National Spine & Pain Centers in White Plains has a polarized reputation. While some patients find relief through the expertise of specific doctors, many others report significant issues with administrative staff, long hold times, and poor communication. The call center and billing processes are frequent sources of complaint, often leaving patients feeling frustrated and unheard.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble with the call center, try visiting the office in person to resolve urgent scheduling or record issues.
✓ What Works Well
- Expertise of specific doctors
- Effective pain relief procedures
- Clean facility
✗ Areas to Improve
- Poor administrative communication
- Long wait times
- Difficult to reach by phone
- Why can't I reach a human?
- How do I get my records?
- Why was my appointment canceled?
Great doctor, but the office staff is a disaster
I feel like a number, not a patient
The call center is impossible to deal with
- Category Health & Medical
- City White Plains
- State Maryland
- Postcode 20695
- Country United States
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