Nationwide Vision
Health & Medical · Optometry

Nationwide Vision

3788 S 16th Ave, Tucson, Arizona, 85713

Google Maps Updated: 13 May 2026
Authenticity Score: 68/100
About

Nationwide Vision in South Tucson is a polarizing location. Many patients praise the friendly staff and the thoroughness of the doctors, especially for pediatric visits. However, there are frequent complaints about long wait times, poor customer service over the phone, and billing issues. It seems to be a location where the quality of your experience depends heavily on which staff member you interact with.

Our Review Process
20
Most Relevant
20
Newest
20
Highest
20
Lowest

We analyze 80 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 72/100
Admin Efficiency 45/100
Pro Tip

Book your appointment for the first slot of the day to minimize the risk of long wait times.

Pros & Cons

✓ What Works Well

  • Friendly and thorough doctors
  • Good for pediatric eye exams
  • Clean facility

✗ Areas to Improve

  • Long wait times
  • Poor phone customer service
  • Billing and insurance confusion
Frequently Asked Questions
  • Why is the wait time so long?
  • Are you in-network with my insurance?
User Feedback

Dr. Chen is kind and friendly.

Front desk staff can be dismissive.

Great for kids.

Location Details
Street: 3788 S 16th Ave
Neighborhood: South Tucson
City: Tucson
State: Arizona
Postcode: 85713
Country: United States
Location
3788 S 16th Ave, Tucson, AZ 85713
Quick Info
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