Nationwide Vision
182 W 32nd St, Yuma, Arizona, 85364
Nationwide Vision in Yuma receives highly polarized reviews. Many patients appreciate the thorough eye exams and the friendly, knowledgeable doctors. However, there are significant and recurring complaints about administrative incompetence, long wait times, and poor customer service from the front desk and optical staff. It is a busy clinic where the quality of the experience can vary drastically.
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Patients recommend being proactive with communication and clarifying all appointment details directly with the provider if possible.
✓ What Works Well
- Thorough and knowledgeable doctors
- Friendly and professional optometrists
- Good quality of care
✗ Areas to Improve
- Administrative incompetence
- Long wait times
- Poor customer service from optical staff
- Why is it so hard to reach someone by phone?
- How long is the wait for an appointment?
- Why is the staff so rude?
Doctors are great, staff is not
Felt like a number
Great care, but communication is poor
- Category Health & Medical
- City Yuma
- State Arizona
- Postcode 85364
- Country United States
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