610 E Baseline Rd, C3B, Phoenix, Arizona, 85042
Patients generally like the eye care provided by the doctors, noting they are knowledgeable and thorough. The main complaints revolve around poor customer service at the front desk, long wait times, and difficulty getting glasses orders filled correctly or on time. It seems like a good place for an exam, but the retail side is problematic.
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Call ahead to confirm your glasses are ready before making the trip to pick them up.
✓ What Works Well
✗ Areas to Improve
Doctors are great, staff is not
Wait times are too long
Glasses took forever