2410 Del Paso Rd, empty, Sacramento, California, 95834
Natomas Family Practice has a polarized reputation. Many patients praise the doctors for their expertise and compassionate care, while a significant number of reviews highlight major issues with administrative staff, billing transparency, and difficulty getting through on the phone. The quality of medical care is often overshadowed by administrative frustrations.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble reaching them by phone, try using the patient portal or email, as phone lines are frequently reported as busy.
✓ What Works Well
✗ Areas to Improve
Dr. Lau is the best, but the office staff is a nightmare.
The medical care is great, but the administrative side is very frustrating.
I love my doctor, but I'm considering switching due to the office staff.