Nature Stone
1955 Midway Dr, Twinsburg, Ohio, 44087
The reviews for this company are quite polarized. Many customers love the look of the finished product and praise the installers for being hard-working and polite. However, there is a significant number of complaints regarding poor customer service, lack of follow-up on warranty claims, and issues with the product's durability, especially outdoors. It seems like a great product if it goes well, but a nightmare if you have issues.
We analyze 78 public reviews for Nature Stone using our data models and filter out spam to highlight only authentic feedback.
Be very cautious about using this product outdoors; ask for long-term durability proof before signing.
✓ What Works Well
- Beautiful finished look
- Hard-working and polite installation crews
- Fast installation process
✗ Areas to Improve
- Poor customer service and communication
- Difficulty with warranty claims
- Durability issues with outdoor applications
- Is this suitable for outdoor use?
- How do I file a warranty claim?
- Why is my floor turning chalky?
Great product, but don't expect help if it breaks.
Installers were great, office staff not so much.
Looks good from afar, but check the details.
- Category Home Services
- City Twinsburg
- State Ohio
- Postcode 44087
- Country United States
