Navy Federal Credit Union
Financial Services · Credit Union

Navy Federal Credit Union

4256 Radford Dr, Honolulu, Hawaii, 96818

Google Maps Updated: 14 May 2026
Authenticity Score: 78/100
About

This branch is a mixed bag, with many members praising the professional and helpful staff, while others report long wait times and inconsistent service. It is a busy location, and members often suggest booking appointments or visiting during off-peak hours. While some have had excellent experiences with loan officers and tellers, others feel the service has declined in recent years.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 65/100
Staff Helpfulness 72/100
Pro Tip

If you need a notary, call ahead to confirm availability, as it is not always guaranteed.

Saturday hours
ATM available
Pros & Cons

✓ What Works Well

  • Professional and helpful staff
  • Convenient location
  • Saturday hours

✗ Areas to Improve

  • Long wait times
  • Inconsistent service quality
  • Difficulty with notary services
Frequently Asked Questions
  • Do you have a notary on staff?
  • Why is the wait so long?
User Feedback

Great service when you can get it

Staff needs better training

Book an appointment to avoid waits

Location Details
Street: 4256 Radford Dr
Neighborhood: Honolulu
City: Honolulu
State: Hawaii
Postcode: 96818
Country: United States
Location
4256 Radford Dr, Honolulu, HI 96818
Quick Info
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