29 Carpenter Rd, Arlington, Virginia, 22204
Navy Mutual has a mixed reputation. Many veterans appreciate the competitive rates and the personal service they receive. However, there are some serious complaints about claim handling, communication, and the financial performance of their whole life policies. It's a company that works well for many, but some members have had frustrating experiences.
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If you're considering a whole life policy, make sure to ask for a detailed explanation of the dividend structure.
✓ What Works Well
✗ Areas to Improve
They really care about their clients
Staff is very professional
Great bang for the buck