Neal Tire & Auto Service
1078 E Eldorado St, Decatur, Illinois, 62521
This shop is generally well-regarded for its quality work and friendly, professional staff. Many customers praise the shop for its communication and ability to deliver on time. However, there are some negative reviews regarding impound services and perceived poor repair quality. It seems to be a shop where the work is excellent, but other services might be less consistent.
We analyze 76 public reviews for Neal Tire & Auto Service using our data models and filter out spam to highlight only authentic feedback.
Get a clear estimate and timeline in writing before starting any body work.
✓ What Works Well
- Quality work and paint
- Friendly and professional staff
- Good communication
✗ Areas to Improve
- Issues with impound services
- Occasional reports of poor repair quality
- Some customers feel ignored
- Can you help me with my body work?
- How long will my repair take?
- Do you offer towing services?
The work is often described as excellent.
The staff is generally praised for their kindness.
Consistency is a major issue with other services.
- Category Automobile
- City Decatur
- State Illinois
- Postcode 62521
- Country United States
