8343 S 168th Ave, Omaha, Nebraska, 68136
Patients generally appreciate the friendly and professional staff, often highlighting specific providers who listen well. However, there is a recurring frustration regarding administrative hurdles, billing transparency, and occasional dismissive attitudes from certain staff members. While many find the care top-notch, others feel like just a number in a system that prioritizes policy over patient comfort. Wait times and communication gaps are the main pain points for those who had a rough go of it.
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Pre-registering online significantly cuts down your wait time at this location.
✓ What Works Well
✗ Areas to Improve
Some doctors are absolute gems who really listen.
The billing process feels like a total scam.
Front desk staff needs better training on privacy.