10 Gove St, Boston, Massachusetts, 02128
This health center is a vital community resource but faces significant challenges. Patients frequently report long wait times, poor communication, and unprofessional staff in the ER and adult medicine departments. While some individual doctors are praised, the overall experience is often described as frustrating and impersonal.
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If you have a non-emergency issue, try to book an appointment through MyChart rather than walking in.
✓ What Works Well
✗ Areas to Improve
Staff is hit or miss
Scheduling is a nightmare
ER is overcrowded