3569 Ridge Rd, Cleveland, Ohio, 44102
This clinic is a mixed bag. Many patients appreciate the affordable care and the kindness of specific providers. However, there are significant complaints about the front desk staff being rude and difficult to reach by phone. Some patients feel their concerns are dismissed, leading to a frustrating experience for those seeking consistent care.
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Use the online portal for scheduling if phone lines are busy.
✓ What Works Well
✗ Areas to Improve
Great for affordable care if you can get through.
Staff needs better training on empathy.
Some doctors are amazing, others are dismissive.