1200 N Howard St, Alexandria, Virginia, 22304
Neighborhood Health at Casey Health Center is a vital community resource with many dedicated and caring providers. Patients often praise the quality of care and the compassion of the doctors. However, the clinic suffers from significant administrative issues, including long wait times, difficulty scheduling, and poor phone communication. It is a high-impact clinic where the medical care is often excellent, but the administrative experience can be frustrating.
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If you have trouble scheduling, try arriving early in the morning or using their online portal if available.
✓ What Works Well
✗ Areas to Improve
The doctors are angels, but the front desk is a mess.
Great care, but be prepared to wait.
They are efficient and compassionate when you finally get in.