Health & Medical · Community Health Center
Neighborhood Health Center Northwest
155 Lawn Ave, Buffalo, New York, 14207
Google Maps
Updated: 13 May 2026
Authenticity Score: 85/100
About
This center is a mixed bag. Many patients love specific providers like Dr. Ogle and the dental team, citing them as caring and professional. However, there is a loud chorus of complaints regarding long wait times, rude front desk staff, and extreme difficulty reaching the office by phone. Some patients feel the administrative side is disorganized and dismissive.
Review Summary
20
Most Relevant
14
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 74
Performance Scores
Medical Expertise
70/100
Admin Efficiency
25/100
Pro Tip
The dental department is widely considered the strongest part of this facility.
High volume/overbooked
On-site lab services
Pros & Cons
✓ What Works Well
- Excellent dental department
- Some highly caring doctors
- Comprehensive services in one place
✗ Areas to Improve
- Long wait times
- Rude front desk staff
- Impossible to reach by phone
Frequently Asked Questions
- Why can't I get anyone on the phone?
- Are they overbooked?
User Feedback
Dr. Ogle is one of the best doctors I have ever seen.
Be ready to sit and wait.
Dental staff and team are amazing.
Location Details
Location
155 Lawn Ave, Buffalo, NY 14207
Quick Info
- Category Health & Medical
- City Buffalo
- State New York
- Postcode 14207
- Country United States
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