Neighborhood Healthcare, El Cajon, Madison
855 E Madison Ave, El Cajon, California, 92020
Neighborhood Healthcare in El Cajon is a mixed bag. Many patients appreciate the compassionate care from specific providers and the overall mission of the clinic. However, there are frequent complaints about high staff turnover, administrative errors, and difficulty with the phone system. Patients often feel that the clinic is understaffed, leading to long wait times and communication breakdowns. Despite these issues, many patients remain loyal due to the quality of care they receive from their primary providers.
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If you have a specific provider you like, try to schedule your appointments well in advance to ensure continuity of care.
✓ What Works Well
- Compassionate providers
- Comprehensive services
- Clean facility
✗ Areas to Improve
- High staff turnover
- Poor phone communication
- Administrative errors
- Why do my doctors keep changing?
- How do I get a return call?
Great care, but the office is a mess.
I feel heard and cared for here.
The admin side is frustrating.
- Category Health & Medical
- City El Cajon
- State California
- Postcode 92020
- Country United States
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