Neighborhood Services Organization
431 SW 11th St, Oklahoma City, Oklahoma, 73109
Patients generally appreciate the affordable pricing and the skill of the student dentists, often calling it a great bang for the buck. However, the administrative side is a major pain point, with many reports of rude receptionists, long wait times, and poor communication. While the clinical work is often spot on, the front-office experience frequently leaves people feeling frustrated and unheard. It is a mixed bag where the medical value is high, but the service experience is hit or miss.
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Ask for the student dentist's supervisor if you have concerns about the procedure plan.
✓ What Works Well
- Very affordable pricing
- Skilled student dentists
- Clean, modern facility
✗ Areas to Improve
- Rude and dismissive reception staff
- Extremely long wait times between appointments
- Poor phone communication
- Do I need an appointment for dental work?
- Is this clinic only for low-income patients?
- How long is the wait for a follow-up?
Great value for dental care
Front desk needs customer service training
Clinical staff is caring and professional
- Category Health & Medical
- Neighborhood Capitol Hill
- City Oklahoma City
- State Oklahoma
- Postcode 73109
- Country United States
