230 Buford Ln, Ste 104, Elizabethtown, Kentucky, 42701
This agency enjoys a very strong reputation for being welcoming and helpful. Clients frequently praise the staff, especially Kristen and Missy, for being responsive and easy to work with. Many reviewers feel like they are treated like family rather than just a policy number. While there are some complaints about rate hikes and occasional communication lapses, the overall sentiment is overwhelmingly positive, with many customers recommending them for their professionalism and community involvement.
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Ask for Kristen or Missy if you want the most efficient service for policy changes.
✓ What Works Well
✗ Areas to Improve
Staff makes you feel like a friend
Great at explaining complex policies
Rates can be high but service is worth it