Neil L. Prufer, MD
101 Broadway, Suite 201, Brooklyn, New York, 11249
Dr. Neil Prufer is highly regarded for his clinical knowledge and ability to diagnose complex ENT issues. Many patients praise his thoroughness and clear communication. However, the practice faces significant criticism regarding administrative issues, including long wait times, poor phone responsiveness, and aggressive billing practices. While the medical care is often spot on, the office experience can be a real headache.
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Ask for a clear breakdown of procedure costs before agreeing to in-office diagnostics.
✓ What Works Well
- Highly skilled and knowledgeable ENT
- Clear explanations of conditions
- Modern and clean office environment
✗ Areas to Improve
- Extremely long wait times
- Poor administrative and billing communication
- Rude management staff
- Why are the billing practices so inconsistent?
- Is the wait time usually this long?
Great doctor, but the office staff makes it hard to return.
He diagnosed what others missed.
Billing department is a nightmare.
- Category Health & Medical
- City Brooklyn
- State New York
- Postcode 11249
- Country United States
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