Neponset Valley Oral and Maxillofacial Surgery Associates
841 Main St, Walpole, Massachusetts, 02081
This practice is highly regarded for its surgical expertise, with Dr. Herman and Dr. Runnels receiving consistent praise for their skill and bedside manner. Patients appreciate the professional and compassionate care provided by the surgical team. However, there are recurring complaints about the front office and billing department, which some patients find unprofessional and difficult to deal with.
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✓ What Works Well
- Excellent surgical skill
- Compassionate and professional surgical team
- Clear communication from doctors
✗ Areas to Improve
- Unprofessional front office
- Billing issues
- Poor communication from administrative staff
- Why is the billing so confusing?
- Are they accepting new patients?
Dr. Herman is a wizard.
The billing department is awful.
The surgical team is outstanding.
- Category Health & Medical
- City Walpole
- State Massachusetts
- Postcode 02081
- Country United States
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