Neptune Auto Repair
11 Vernon Ave, Mastic, New York, 11950
Neptune Auto Repair is generally well-liked for its friendly, honest, and efficient service. Many customers appreciate the owner's transparency and the fact that they don't try to upsell unnecessary work. However, there are some reports of poor communication, misdiagnosed issues, and unprofessional behavior from staff. It's a popular local spot, but experiences can vary.
We analyze 74 public reviews for Neptune Auto Repair using our data models and filter out spam to highlight only authentic feedback.
They are known for being very quick with inspections, making it a great spot for last-minute needs.
✓ What Works Well
- Friendly and honest staff
- Quick service for inspections
- Fair pricing
✗ Areas to Improve
- Occasional misdiagnosed issues
- Inconsistent communication
- Some reports of rude behavior
- Can I get an inspection without an appointment?
- Do you offer body work?
- How long will the repair take?
Best shop on Long Island, very honest.
They fixed my car quickly and for a great price.
Had a bad experience with a misdiagnosis.
- Category Automobile
- Neighborhood Mastic
- City Mastic
- State New York
- Postcode 11950
- Country United States
