Neroli Salon & Spa - North Shore
200 W Silver Spring Dr, Glendale, Wisconsin, 53217
Neroli Salon & Spa offers a high-end, relaxing experience with excellent amenities, but it is marred by inconsistent customer service and rigid policies. While many clients love the talented stylists and the spa atmosphere, others report frustration with last-minute cancellations, high no-show fees, and a lack of empathy from management. It is a premium-priced salon that delivers great results when everything goes right, but the administrative side can be a major source of stress.
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Be very aware of their cancellation policy; they are strict and will charge significant fees even for emergencies.
✓ What Works Well
- High-end spa amenities
- Talented and professional stylists
- Relaxing atmosphere
✗ Areas to Improve
- Rigid cancellation policies
- Last-minute appointment cancellations
- Inconsistent customer service
- Are the no-show fees fair?
- Is it worth the premium price?
- How is the customer service?
The spa amenities are like a vacation.
Management lacks empathy for loyal clients.
Great hair results, but the policies are stressful.
- Category Personal Care
- Neighborhood Glendale
- City Glendale
- State Wisconsin
- Postcode 53217
- Country United States
