Network Health
1570 Midway Pl, Menasha, Wisconsin, 54952
Members are split. Some love the local feel and $0 premiums, while others find the portal and billing systems a total nightmare. Customer service gets mixed reviews, with some finding them helpful and others feeling ignored. The dental plan and OTC catalog are frequent pain points. Overall, it feels like a hit-or-miss experience depending on your specific plan.
We analyze 78 public reviews for Network Health using our data models and filter out spam to highlight only authentic feedback.
Document every single phone call with dates and names, as billing disputes are common.
✓ What Works Well
- Local customer service representatives
- Affordable $0 premium plans
- Helpful with Medicare Advantage questions
✗ Areas to Improve
- Frustrating online portal and payment systems
- Poorly managed dental and OTC benefits
- Inconsistent billing and coding support
- Why is the online portal not recognizing my account?
- How do I change my shipping address for OTC orders?
- Why was my claim denied after prior approval?
Portal is a headache to navigate
Customer service is hit or miss
Benefits are great when they work
- Category Health & Medical
- City Menasha
- State Wisconsin
- Postcode 54952
- Country United States
