NeuroCare Institute of Central Florida, PA: Hal S Pineless, DO, FACN, FAAN
1890 FL-436, Suite 255, Winter Park, Florida, 32792
Patients are split between high praise for Dr. Pineless's clinical brilliance and deep frustration with the office's administrative hurdles. Many feel the doctor is compassionate and thorough, yet others report feeling like a number due to long wait times and perceived rudeness from the front desk. The PAs receive consistent positive feedback for their bedside manner. Overall, the clinical care is seen as top-tier, but the office experience is a mixed bag.
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Request to see the Physician Assistant if you want a more conversational and less rushed experience.
✓ What Works Well
- Highly knowledgeable neurologist
- Compassionate PAs
- Effective treatment plans
✗ Areas to Improve
- Rude front desk staff
- Long wait times
- Difficult billing/insurance processes
- Does the doctor accept my insurance?
- Why is the front desk so difficult to reach?
- Can I get results over the phone?
The doctor is a genius but the office staff needs a reality check.
PAs are the real stars here.
Great medical care, but the administrative stress is not worth it for some.
- Category Health & Medical
- City Winter Park
- State Florida
- Postcode 32792
- Country United States
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