Neurocare of the South
648 Crestwood Blvd, Covington, Louisiana, 70433
This neurology practice has a very polarized reputation. Many patients love their specific doctors and feel well-cared for, while a large number of patients report extreme frustration with the administrative side—specifically the inability to reach anyone by phone, cancelled appointments, and poor follow-up. It's a practice where the medical care is often good, but the administrative experience is a major pain point.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for all communication, as phone lines are notoriously unreliable.
✓ What Works Well
- Compassionate and knowledgeable doctors
- Effective treatment plans
- Friendly and professional staff (when reached)
✗ Areas to Improve
- Impossible to reach by phone
- Frequent appointment cancellations
- Poor administrative follow-up
- Why can't I reach anyone by phone?
- When will I get my test results?
Great doctors, terrible office
Administrative nightmare
Worth it if you can get in
- Category Health & Medical
- City Covington
- State Louisiana
- Postcode 70433
- Country United States
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