Neurological Medicine, P.A.
7500 Hanover Pkwy, Suite 201, Greenbelt, Maryland, 20770
This neurology practice is deeply polarizing. While some patients swear by Dr. Poltorak and find the care life-changing, others report severe issues with administrative staff, communication, and billing. Many patients feel the office is disorganized, with long wait times and a lack of empathy from the front desk. It seems to be a practice where the doctors are highly regarded, but the administrative side is a major source of frustration.
We analyze 78 public reviews for Neurological Medicine, P.A. using our data models and filter out spam to highlight only authentic feedback.
If you have a positive relationship with your doctor, try to work directly with their medical assistant for scheduling and follow-ups to bypass the front desk.
✓ What Works Well
- Highly skilled and compassionate doctors
- Thorough medical examinations
✗ Areas to Improve
- Rude and disorganized administrative staff
- Poor communication and follow-up
- Long wait times
- Why is it so hard to get an appointment?
- How can I speak to the office manager?
- Why are the wait times so long?
The doctor is a legend, but the staff is a nightmare.
I've been waiting for hours just to be seen.
The front desk needs a total overhaul.
- Category Health & Medical
- Neighborhood Greenbelt
- City Greenbelt
- State Maryland
- Postcode 20770
- Country United States
