Neurology Children's Specialty Clinic
7560 Red Bug Lake Rd, Suite 1080, Oviedo, Florida, 32765
Dr. Falcao is highly praised for his clinical expertise and compassionate care for children. Many parents feel their children are in good hands and appreciate the doctor's thoroughness. However, the office is frequently criticized for poor administrative communication, difficulty reaching staff by phone, and long wait times. The administrative side of the practice is a major pain point for many families.
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The clinical care is excellent, but be prepared for administrative hurdles; use the patient portal if available.
✓ What Works Well
- Knowledgeable and compassionate pediatric neurologist
- Thorough and patient-centered care
- Child-friendly office environment
✗ Areas to Improve
- Extremely difficult to reach by phone
- Poor administrative communication
- Long wait times for appointments
- How can I get a faster response for appointment requests?
- Why is it so hard to reach the office by phone?
Dr. Falcao is a true blessing to our family.
The office staff needs to improve phone responsiveness.
The clinical care is excellent.
- Category Health & Medical
- City Oviedo
- State Florida
- Postcode 32765
- Country United States
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