Neurology One
92 N Dean Rd, Suite 100, Orlando, Florida, 32825
Neurology One is praised for its knowledgeable and caring providers, particularly Dr. Rodriguez and Dr. Benes. Patients feel well-cared for clinically. However, the administrative side is a major pain point, with frequent reports of long wait times, difficulty reaching the office by phone, and issues with prescription refills and insurance approvals.
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Use the patient portal for all communication, as phone lines are often overwhelmed.
✓ What Works Well
- Knowledgeable and caring doctors
- Effective treatment plans
- Professional clinical staff
✗ Areas to Improve
- Poor administrative communication
- Long wait times
- Difficulty with prescription refills
- How do I reach the office?
- Why is my refill delayed?
- Do you accept my insurance?
Doctors are great, office is a mess
Fabi and Sabrina are angels
Impossible to get someone on the phone
- Category Health & Medical
- City Orlando
- State Florida
- Postcode 32825
- Country United States
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