1932 Alcoa Hwy, Bldg C Suite 360, Knoxville, Tennessee, 37920
This practice is highly regarded for its surgical outcomes, with many patients praising the doctors' expertise. However, the administrative side of the practice is a frequent source of frustration. Patients often report long wait times, rude front-desk staff, and difficulty with insurance authorizations and communication.
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If you are having trouble with insurance, have your primary care doctor's office call them directly to expedite the process.
✓ What Works Well
✗ Areas to Improve
Great doctors, terrible front office
Worth the wait for the care
Billing needs improvement