8935 US-20, New Carlisle, Indiana, 46552
Most pet owners find the staff incredibly compassionate and professional, often highlighting the clinic's ability to handle emergencies with care. While many praise the vets for their gentle approach, a few negative experiences mention communication gaps and frustration regarding medical follow-ups. Overall, it is a go-to spot for many locals who trust them with their furry family members.
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The clinic is highly regarded for end-of-life care, often going above and beyond for grieving families.
✓ What Works Well
✗ Areas to Improve
Staff treats pets like family
Vets are thorough and gentle
Some feel dismissed during critical health issues