New Concept Dental
2004 Foulk Rd, Ste 1, Wilmington, Delaware, 19810
New Concept Dental has a very polarized reputation. While some patients appreciate the modern facility and specific dentists, there are numerous, recurring complaints about high staff turnover, aggressive billing practices, and poor administrative communication. Many patients feel the practice is more focused on profit than patient care.
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✓ What Works Well
- Modern facility
- Some highly skilled dentists
- Convenient location
✗ Areas to Improve
- High staff turnover
- Aggressive and confusing billing practices
- Poor administrative communication
- Why am I being billed for services I didn't receive?
- Why is it so hard to reach someone by phone?
The practice feels like a factory, not a dental office.
Great dentists, but the front office is a nightmare.
Be very careful with your billing statements.
- Category Health & Medical
- City Wilmington
- State Delaware
- Postcode 19810
- Country United States
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