New England Dental Care
352 Cooley St, Springfield, Massachusetts, 01128
New England Dental Care is a go-to for patients with dental anxiety, thanks to a team that is consistently described as kind, patient, and reassuring. While most patients have a great experience, there are some reports of administrative issues, such as billing errors and communication gaps. Overall, it's a highly recommended practice for those who need a gentle touch.
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If you have dental anxiety, mention it when booking so the staff can provide extra support.
✓ What Works Well
- Excellent with anxious patients
- Kind and patient staff
- Modern technology
✗ Areas to Improve
- Occasional billing errors
- Communication gaps
- Wait times can be long
- Do you accept MassHealth?
- Is the office kid-friendly?
Dr. J is amazing
Staff is very supportive
Billing needs more clarity
- Category Health & Medical
- City Springfield
- State Massachusetts
- Postcode 01128
- Country United States
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