New England Dental Group
1600 N New England Ave, Chicago, Illinois, 60707
Patients frequently commend Dr. Chae for his gentle touch and professional demeanor, often noting that the office helps alleviate dental anxiety. The staff is widely regarded as kind and welcoming. However, there are recurring complaints regarding billing discrepancies and rigid cancellation policies, which have left some long-term patients feeling frustrated.
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Keep your own records of all payments and insurance explanations to avoid potential billing headaches years later.
✓ What Works Well
- Dr. Chae is highly skilled and gentle
- Welcoming and friendly staff
- Calm office atmosphere
✗ Areas to Improve
- Billing system issues
- Strict cancellation fees
- Occasional long wait times
- How do I handle a billing discrepancy?
- Are you accepting new patients?
- What is your cancellation policy?
Great for people with dental phobia
Billing department needs better organization
Consistent quality care
- Category Health & Medical
- City Chicago
- State Illinois
- Postcode 60707
- Country United States
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