New England Dental Group
257 Turnpike Rd, #330, Southborough, Massachusetts, 01772
New England Dental Group is highly polarized. Many patients praise the staff for their friendliness and ability to handle emergencies quickly. However, there are significant concerns regarding billing transparency, aggressive upselling, and administrative disorganization. Some patients feel the office is more focused on profit than patient care.
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Always get a second opinion for expensive treatment plans and verify insurance coverage independently.
✓ What Works Well
- Excellent emergency availability
- Friendly and professional staff
- Modern and clean facility
✗ Areas to Improve
- Billing and insurance confusion
- Aggressive upselling
- Administrative disorganization
- Why is the cost so high?
- Are these procedures necessary?
They fit me in immediately for an emergency.
Felt pressured into expensive treatments.
Staff can be dismissive.
- Category Health & Medical
- City Southborough
- State Massachusetts
- Postcode 01772
- Country United States
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