198 Massachusetts Ave, North Andover, Massachusetts, 01845
The practice receives mixed reviews. While patients love the medical providers for their thoroughness and kindness, the administrative side is a major pain point. Many report difficulty reaching the office by phone and long wait times. When patients actually get in to see a doctor, they are generally very satisfied with the care.
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✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office staff is a nightmare.
I finally got a live person on the phone and it was a relief.
Jessica is impeccable and very detailed.