New England Foot & Ankle, P.C.
4 Courthouse Ln, Unit 11, Chelmsford, Massachusetts, 01824
Patients generally appreciate the clinical care provided by the doctors at New England Foot & Ankle, often citing successful outcomes for various foot issues. However, the office's administrative performance is a recurring theme in negative reviews, with many patients struggling to get through on the phone or feeling rushed during their visits.
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Try requesting appointments through their website if phone lines are busy.
✓ What Works Well
- Effective foot and ankle treatments
- Knowledgeable doctors
- Clean and professional environment
✗ Areas to Improve
- Difficult to reach by phone
- Rushed appointments
- Inconsistent front desk service
- Do you accept my insurance?
- How long is the wait for an appointment?
- Is the office open on weekends?
Dr. Downs is a great physician.
The staff is helpful, but the phone system is a nightmare.
Great care, but don't expect a long conversation.
- Category Health & Medical
- City Chelmsford
- State Massachusetts
- Postcode 01824
- Country United States
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