2 Andover Rd, Billerica, Massachusetts, 01821
New England Oral & Maxillofacial Surgery is highly regarded for its surgical expertise and compassionate care, with many patients praising the doctors' ability to put them at ease. However, the practice is frequently criticized for poor customer service, confusing billing practices, and rude front-desk staff. The experience seems to vary significantly depending on the staff member encountered.
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Clarify all billing and insurance coverage details in writing before your procedure to avoid unexpected costs.
✓ What Works Well
✗ Areas to Improve
Great doctors, horrible service
Very professional and thorough
Billing is a nightmare