Health & Medical · Dental Clinic

New Era Dental Family & Cosmetic Dentistry: Monroe

5290 W Brookshire St, Monroe, Michigan, 48161

Google Maps Updated: 14 May 2026
Authenticity Score: 78/100
About

New Era Dental receives high praise for its compassionate care and ability to handle dental anxiety, with many patients feeling like they are in good hands. However, there is a significant subset of negative feedback regarding billing transparency, appointment scheduling, and perceived over-treatment. It is a polarizing practice where your experience may depend heavily on the specific staff you interact with.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 72/100
Admin Efficiency 50/100
Pro Tip

Confirm your insurance coverage and out-of-pocket costs in writing before any procedure.

Cosmetic Dentistry
Sedation Dentistry
Pros & Cons

✓ What Works Well

  • Excellent with anxious patients
  • Compassionate staff
  • Good cosmetic results

✗ Areas to Improve

  • Billing transparency issues
  • Frequent appointment rescheduling
  • Rude front desk staff
Frequently Asked Questions
  • Do they accept Medicaid?
  • Why was my appointment canceled?
User Feedback

They saved my smile

Billing is a total mess

Staff is very kind and patient

Location Details
Street: 5290 W Brookshire St
Neighborhood: Monroe
City: Monroe
State: Michigan
Postcode: 48161
Country: United States
Location
5290 W Brookshire St, Monroe, MI 48161
Quick Info
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