New Haven Dental Center
982 Koehlinger Dr, New Haven, Indiana, 46774
Patients consistently praise the clinical team for their compassionate and gentle approach, often noting that they feel like family. While the dental care itself is top-notch, the administrative side is a major pain point. Many reviewers report significant frustration with billing errors, insurance communication, and difficulty reaching the front desk. Despite these operational hurdles, the actual dental work keeps people coming back.
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Always verify insurance coverage directly with your provider before the appointment, as the front desk may not have the latest info.
✓ What Works Well
- Compassionate and gentle dentists
- Welcoming atmosphere
- Effective clinical procedures
✗ Areas to Improve
- Poor administrative communication
- Billing and insurance errors
- Difficulty reaching staff by phone
- Why is it so hard to reach the front desk?
- Are there hidden fees in the billing?
The clinical staff is spot on.
Billing is a total mess.
Great care, but the admin team needs a serious upgrade.
- Category Health & Medical
- City New Haven
- State Indiana
- Postcode 46774
- Country United States
readers daily.