New Haven Dental Group
123 York St, Suite 4L, New Haven, Connecticut, 06511
The clinical care here is often praised, with many patients loving their hygienists and dentists. However, the administrative side is a major source of frustration. Reports of rude receptionists, billing errors, and poor communication are common. It's a classic case of great doctors let down by a disorganized front office.
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Always get a written estimate for procedures before starting to avoid billing surprises.
✓ What Works Well
- Great hygienists
- Skilled dentists
- Clean office
✗ Areas to Improve
- Rude front desk
- Billing issues
- Poor communication
- Do you offer payment plans?
- Why was I charged this fee?
Doctors are 10/10, front desk is 0/10
Great care, bad admin
Billing is a nightmare
- Category Health & Medical
- City New Haven
- State Connecticut
- Postcode 06511
- Country United States
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