Health & Medical · Urgent Care

New Hope Urgent Care

3610 N Roxboro St, Durham, North Carolina, 27704

Google Maps Updated: 13 May 2026
Authenticity Score: 74/100
About

Dr. Syed is widely praised for her compassionate and dedicated care, with many patients feeling she has truly changed their lives. However, the practice has significant issues with administrative organization, long wait times, and rude front-desk staff.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 90/100
Admin Efficiency 35/100
Pro Tip

Be prepared for long waits; bring a book and patience.

Compassionate care
Administrative issues
Pros & Cons

✓ What Works Well

  • Compassionate and dedicated doctor
  • Effective treatment
  • Patient-centered approach

✗ Areas to Improve

  • Long wait times
  • Rude and unorganized staff
  • Poor communication
Frequently Asked Questions
  • Do I need an appointment?
  • Why is the wait so long?
User Feedback

Dr. Syed is a gem, but the office is a mess.

She saved my life.

Staff needs to be more professional.

Location Details
Street: 3610 N Roxboro St
Neighborhood: Durham
City: Durham
Postcode: 27704
Country: United States
Location
3610 N Roxboro St, Durham, NC 27704
Quick Info
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