New Horizons Dental Center
1020 Elden St, Suite 106, Herndon, Virginia, 20170
New Horizons Dental Center receives mixed feedback. Many patients appreciate the professional and caring staff, noting that the office is clean and efficient. However, there are significant concerns regarding aggressive upselling of unnecessary procedures, billing transparency issues, and occasional unprofessional behavior from the management. While some patients have a great experience, others feel the practice prioritizes profit over patient care.
We analyze 54 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get a written treatment plan and verify coverage with your insurance before agreeing to any major procedures.
✓ What Works Well
- Professional and caring staff
- Clean and modern office
- Efficient check-in
✗ Areas to Improve
- Aggressive upselling
- Billing transparency issues
- Unprofessional management
- Do you accept my insurance?
- Are these procedures necessary?
Mixed experiences with billing
Some doctors are excellent
Administrative processes need improvement
- Category Health & Medical
- City Herndon
- State Virginia
- Postcode 20170
- Country United States
readers daily.