1724 1st Ave W, Birmingham, Alabama, 35208
New Metro Auto Service is highly regarded for its friendly staff and quick, reliable repairs. Customers often mention that they are much more affordable than dealerships and are great at explaining what's wrong with the car. While there are a few negative experiences regarding communication or specific repair outcomes, most people find them to be a trustworthy and professional shop that gets the job done right the first time.
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They offer financing options for larger repairs, which is a huge plus if you're caught off guard by a big bill.
✓ What Works Well
✗ Areas to Improve
They saved me over $1000 compared to the dealer.
Mr. Ward is a fantastic mechanic and very professional.
They fixed a mistake another shop made.