New Mexico Foot & Ankle Institute Albuquerque
10511 Golf Course Rd NW, Suite 203, Albuquerque, New Mexico, 87114
Patients are generally impressed with the podiatric skill and surgical outcomes provided by the doctors, frequently noting that the medical team is kind and thorough. However, the administrative side of the practice is a major pain point, with many reports of rude front desk staff, poor communication regarding referrals, and rigid, frustrating payment policies. While the clinical care is highly regarded, the office management often leaves patients feeling undervalued and unheard.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Verify your insurance and billing balance via phone before arriving to avoid being turned away at the desk.
✓ What Works Well
- Skilled and personable podiatrists
- Successful surgical outcomes
- Efficient in-office procedures
✗ Areas to Improve
- Hostile front desk staff
- Inconsistent billing and payment policies
- Difficulty with referrals and communication
- Why do I have to pay the full balance before being seen?
- Why was my referral not sent on time?
The doctor is great, but the front office is a nightmare.
They treat you like a number rather than a patient.
Clinical care is top-tier, but the admin side needs a total overhaul.
- Category Health & Medical
- City Albuquerque
- State New Mexico
- Postcode 87114
- Country United States
readers daily.