4630 Jefferson Ln NE, Suite C, Albuquerque, New Mexico, 87109
This clinic is a source of significant frustration for many patients. While Dr. Gonzalez is often praised for his skill, the office staff is frequently described as rude, unorganized, and dismissive. Patients report long wait times, billing errors, and difficulty getting referrals or medication refills. It is a place where the quality of medical care is often overshadowed by poor administrative support.
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If you need a referral or procedure approval, follow up frequently and keep a record of every conversation with the office staff.
✓ What Works Well
✗ Areas to Improve
Dr. Gonzalez is a miracle worker, but the staff is awful.
I felt like just another dollar sign.
The office management is completely dysfunctional.