New Mexico Pain Associates
4630 Jefferson Ln NE, Suite C, Albuquerque, New Mexico, 87109
This clinic is a source of significant frustration for many patients. While Dr. Gonzalez is often praised for his skill, the office staff is frequently described as rude, unorganized, and dismissive. Patients report long wait times, billing errors, and difficulty getting referrals or medication refills. It is a place where the quality of medical care is often overshadowed by poor administrative support.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need a referral or procedure approval, follow up frequently and keep a record of every conversation with the office staff.
✓ What Works Well
- Dr. Gonzalez is highly skilled and knowledgeable
- Effective pain relief procedures
- Some staff are compassionate
✗ Areas to Improve
- Rude and unorganized office staff
- Long wait times for appointments
- Billing and referral management issues
- Why is it so hard to get a referral?
- How do I resolve billing errors?
- Why are appointments so rushed?
Dr. Gonzalez is a miracle worker, but the staff is awful.
I felt like just another dollar sign.
The office management is completely dysfunctional.
- Category Health & Medical
- City Albuquerque
- State New Mexico
- Postcode 87109
- Country United States
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